Remote Access Portal

Connecting to Zoom

In the event of a major cyber incident, APL networks could be inaccessible to staff members. In case a situation like this occurs, ITSD has created instructions for connecting with colleagues and teams during a significant network outage.

Joining a Channel

Join a Zoom Channel Using a Desktop Client

Sign into the Zoom desktop client.
Click the Team Chat tab.
In the left sidebar, next to Team Chat, click the drop-down arrow icon.
Click Join a Channel.
In the pop-up window, use the search bar to find a channel.
Hover your cursor over the channel name and click Join.
1. You will be directed to that channel.

Join a Zoom Channel Using a Mobile Client

Sign into the Zoom mobile app.
Tap the Contacts tab.
In the top-right corner, tap the plus icon.
Tap Join a Channel.
Use the search bar to find a channel.
Tap the name of the channel, then tap Join Channel.

Zoom Knowledge Base: Getting Started With Zoom Team Chat

Zoom Team Chat Notification Preferences

How to Change Notification Settings for a Specific Channel or Chat

Sign into the Zoom desktop client.
Click the Team Chat tab.
Hover cursor over the group chat or channel and click the ellipsis icon.
Select Notifications.
Select your Message Preferences from this menu.

How to Change Notification Settings for All Channels and Chats

Sign into the Zoom desktop client.
Click Settings.
Select Team Chat tab from the left menu.

Zoom.gov Knowledge Base: Changing Chat Notification Settings

Reset Your Zoom Password

Explore Additional Resources

Remote Access Portal